Quantum Leap Studio Private Limited is committed to protecting your privacy.

Information We Collect
We may collect:
• Name
• Email address
• Phone number
• Organization details
• Billing and transaction information
• Information voluntarily submitted through forms

How We Use Information
Information is used for:
• Responding to inquiries
• Processing payments
• Delivering services
• Project communication
• Event and training registrations
• Improving website experience

Payment Information
Payments are processed through secure third-party payment service providers. QLS does not store complete card, banking or UPI credentials.

Cookies & Analytics
The website may use cookies and analytics tools to understand usage patterns and improve performance.

Data Sharing
We do not sell or rent personal information. Information may be shared with payment processors, service providers, legal authorities or when required by law.

Data Security
Reasonable safeguards are implemented to protect information; however, no digital platform can guarantee absolute security.

User Rights
Users may request access, correction or deletion of personal information and may withdraw consent for communications.

Policy Updates
QLS may update this policy from time to time.

Contact
Email: info@quantumleapstudio.com

Refund & Cancellation Policy

Due to the customized nature of QLS services, payments are generally non-refundable once work has commenced or resources have been allocated.

Refund Eligibility
Refunds may be considered for:
• Duplicate payments
• Technical transaction failures
• Payments made in error
• Non-delivery of services solely attributable to QLS

Non-Refundable Cases
Refunds are generally not available for:
• Change of mind
• Completed work or delivered services
• Consulting hours already utilized
• Customized deliverables already initiated
• Client-caused delays

Event & Training Registrations
Specific cancellation terms may apply to events, workshops and training programs and will be communicated separately.

Refund Processing
Approved refunds are generally processed within 7–15 business days through the original payment method.

Refund Queries
muskan@quantumleapstudio.com
aquib@quantumleapstudio.com

Service Delivery Policy

QLS provides consulting, research, design, communication, technology, event management, training, capacity building and project implementation services.

Delivery Timelines
Delivery timelines vary based on project scope and shall be communicated through proposals, contracts, purchase orders, statements of work or written agreements.

Digital Deliverables
Reports, designs, software outputs, presentations, training materials and other deliverables may be shared electronically.

Project-Based Services
Delivery milestones depend on client approvals, information sharing, feedback and agreed schedules.

Events & Training
Details regarding participation, schedules, access links, venues and materials shall be communicated separately.

Force Majeure
QLS shall not be responsible for delays caused by events beyond reasonable control, including natural disasters, government actions, internet disruptions or other unforeseen circumstances.

International Services
International projects may be subject to additional taxation, banking, compliance and foreign exchange regulations.